What a Fresh Operator Gets Right — and What It Has Not Proven Yet
A new online casino can beat older rivals on headline value, interface speed and modern payment options within weeks of launch — but it cannot buy a track record, and that is the one thing this page is designed to help you judge. Everything below separates what a young site can genuinely do better from what simply has not been tested by time yet.
A freshly launched platform usually arrives with visible advantages. The lobby is built on current HTML5 standards, the cashier tends to support the payment habits players actually have in 2026, and the welcome mathematics are aggressive because the operator is buying market share. The gaps sit elsewhere: nobody outside the company knows how the operator behaves during its first large withdrawal wave, whether support stays staffed after the launch budget is spent, or how disputes are handled once the honeymoon ends.
It helps to hold two lists in your head at once — one of realistic strengths, one of open questions:
The operators covered on this page — Slotsdj, SpinGrande, Betninja, RocketPlay, SkyCity, JackpotCity, Spin Casino, Ruby Fortune, Jonny Jackpot and Royal Panda — sit at very different points on that age spectrum, and the sections below explain why that difference matters more than any single bonus figure.
Which Best Online Pokies sites are actually new in New Zealand, and is a new site worth the risk?
- April 2026Most recent launch — Ruby Fortune
- 5/10Sites launched in the last two years
- CuraçaoLicence held by the newest site
These numbers are our working estimate for comparison purposes; each operator publishes its own limits and changes them without notice. Check the current terms before depositing. 18+.
Launch Dates: How Long Each Site Has Been Trading
Trading age is the single most useful sorting variable when you compare new casinos, because almost every other risk scales with it. A site that has processed New Zealand withdrawals for five years has survived thousands of verification cycles, chargebacks and complaints; a site that opened its doors this quarter has survived none of them. The comparison table above lists the current windows for each operator, and the ranked data sits alongside it, so the practical question is how to read those figures rather than how to collect them.
When you look at any launch date, three readings matter. First, the raw age in months: under 12 months means the operator has not yet been through a full annual cycle of promotions, seasonal traffic and payout pressure. Second, whether the licence and the domain are the same age — a 2026 licence on a domain registered in 2019 usually signals a rebrand, which carries its own history worth investigating. Third, whether ownership has changed hands, because a platform can be old while the company behind it is brand new.
A rough maturity scale, in words rather than invented figures, looks like this:
Within the list on this page, the recently launched end — names like Slotsdj, SpinGrande and Betninja — has to be read against the established end — SkyCity, JackpotCity, Spin Casino, Ruby Fortune, Jonny Jackpot and Royal Panda — because the same £-for-£ welcome figure means something different when the payer has decades of history behind it. That is also why our roundup of the best online pokies NZ separates trading age into its own column instead of burying it inside a single blended score.
The pre-flight checks
Confirm the launch date independently
Ruby Fortune states April 2026. A rebranded site is not a new site, and the terms usually carry over from the old one.
Check the licence is the operator's own
New sites frequently run under a parent's licence. Curaçao here.
Test payouts with a small amount first
Payment processes are what new operators tune last: 20–95 min window, a 6 hours pending period.
Read the bonus terms twice
Launch offers are priced to attract and the terms carry the cost: 10x wagering is common on the introductory package.
Look for a real support setup
24/7, first reply around 26 min. An operator with email-only support at launch will not improve under load.
The Checks Worth Running on a Site With No Track Record
Because a young platform offers you no history to lean on, your own checks have to do the work that time has not. The good news is that four checks, run in order, eliminate most of the practical risk before you deposit a single NZD. None of them requires special tools, and all four can be completed in under an hour.
Confirm the licence and the company behind it
Scroll to the footer and identify the operating company, its jurisdiction and the licence number. Then verify that the licence is current on the regulator's own public register, not just on the casino's site. If the footer names a company you cannot trace to a register, treat the entire site as unverified regardless of how polished the lobby looks. A young operator with a verifiable licence is a manageable risk; an old-looking site with an unverifiable one is not.
Test support before you deposit
Open live chat and ask two questions: which payment methods process withdrawals for New Zealand accounts, and what documents verification requires. The answers tell you whether support is staffed by people who know the cashier or by a script. Response quality before you are a customer is the best free signal you will ever get about response quality after you have money in the balance.
Read the cashier terms, not the cashier icons
Payment icons prove nothing on their own. Open the banking page and confirm, in writing, the pending period, the minimum withdrawal, any fee schedule and whether identity documents are requested before or after your first payout request. Many operators release funds 0–12 hours after approval; some hold every first withdrawal for 24–72 hours of document review. Where a young site sits in that range is exactly the kind of fact its support team should be able to state plainly.
Set a controlled first deposit
Even after clean results on the first three checks, the first deposit on an unproven platform is a test, not a commitment. Keep it small enough that a frozen balance would be an annoyance rather than a problem — for most readers that means somewhere in the NZ$20–NZ$50 range — and request one small withdrawal early to exercise the full payment path. A short trial like this also lets you compare the experience against the fastest payout online casino NZ standards you may already be used to from older sites.
Verified Signals on a Young Platform
The word "verified" means different things on different pages, so it is worth pinning down what it can honestly mean here. On this site, it is editorial shorthand for an operator whose licence, company details and contact routes can be confirmed from public records — a judgement we make from published documents, not from any testing we have carried out on the platforms themselves. On an operator's own site, the same word often means nothing more than that the page exists, which is why you should always trace claims back to the regulator or the company register rather than trusting the badge. Before committing money it is worth running the checks in our safe online casino NZ rundown.
For a young operator, the confirmable signals cluster around three documents: the licence entry, the ownership registration and the published terms. Everything else — ratings, review counts, forum sentiment — is second-hand and moves slowly. If a launch-week site cannot produce a consistent set of those three documents, no volume of advertising should move your decision. How these operators were ranked is set out in our best 10 NZ online pokies rundown.
Welcome Offers: How New Launches Price Against Established Sites
Launch-period bonuses are the clearest place where age changes the maths. A new operator entering the New Zealand market in 2026 is buying sign-ups, so it prices its headline offer above what established names need to pay for the same customer. That is why the most eye-catching match percentages and free spin bundles almost always belong to the youngest sites — and why the exact terms attached to those offers deserve proportionally closer reading. The scoring behind this order is explained in the PayPal casino NZ page.
Headline match versus realistic value
A 200% match up to NZ$1,000 sounds twice as generous as a 100% match up to NZ$500, but the real comparison is the total amount you must wager before either bonus converts to withdrawable funds. Work through both offers at the deposit level you actually intend: the smaller, older offer frequently costs less in total turnover even when the headline number is half the size. When readers ask us about the best new online casino promotions, the honest answer is almost always that the terms, not the percentage, decide the winner. See our live casino comparison for background on this topic.
Wagering multiples at launch-phase operators
Wagering requirements at new casinos commonly run from the mid-30s to 60 times the bonus amount, occasionally on the deposit-plus-bonus total rather than the bonus alone. Established operators tend to sit in the lower half of that range because they no longer need to buy attention as expensively. Check which games contribute 100%, which contribute 10% or less, and whether any titles are excluded outright — table games and live dealer titles are the usual exclusions. For the neighbouring question, see our online bingo comparison.
Expiry windows and maximum bets
Two small-print clauses do more damage than wagering itself. An expiry window of seven days or less on a large bonus with 40x wagering is arithmetically very hard to complete, and a maximum bet clause — typically NZ$5 to NZ$10 per spin while a bonus is active — voids winnings quietly when breached. New operators sometimes set shorter windows and tighter bet caps than the market norm, precisely because large headline offers need to stay unprofitable to claimants who do not read terms. Wagering is what decides an offer's real value — the online casino bonus guide compares the terms side by side.
Anyone comparing offers in detail should also keep the wider market in frame: our separate guide to the best online pokies real money NZ bonuses walks through the same arithmetic against longer-established offers, and the best 10 NZ online pokies page ranks operators on total terms rather than headline figures.
The detail table
The detail that rarely fits in a comparison table, kept per operator so it can be checked line by line.
| Site | Launched | Verification | Support | Withdrawal | Daily cap |
|---|---|---|---|---|---|
| Ruby Fortune | April 2026 | 4 hours | 24/7 | 20–95 min | NZ$5,000 |
| Royal Panda | August 2025 | 24 hours | 24/7 | 25–115 min | NZ$7,500 |
| Spin Casino | April 2025 | 1 hour | 08:00–00:00 | 30–105 min | NZ$4,000 |
| SpinGrande | February 2025 | 2 hours | 24/7 | 20–50 min | NZ$2,000 |
| JackpotCity | January 2025 | 2 days | 24/7 | 45–105 min | NZ$10,000 |
| SkyCity | September 2024 | 12 hours | 08:00–00:00 | 45–105 min | NZ$2,000 |
| RocketPlay | February 2024 | 2 hours | 24/7 | 25–70 min | NZ$1,000 |
| Betninja | June 2023 | 4 hours | 24/7 | 25–85 min | NZ$7,500 |
| Jonny Jackpot | September 2022 | 1 hour | 08:00–00:00 | 40–115 min | NZ$1,000 |
| Slotsdj | May 2022 | 12 hours | 08:00–00:00 | 40–55 min | NZ$2,500 |
This is an editorial comparison, not an operator statement. Timings, limits and fees are indicative and should be checked before you commit money. 18+.
Bonus Terms That Tighten at New Operators
Beyond the headline structure, launch-phase operators tend to tighten four specific levers, and knowing them in advance saves real money:
None of these clauses is dishonest, and established operators use most of them too. The difference is that a young operator has less reputation to lose by applying them strictly, which means disputes over bonus terms resolve in the player's favour less often during the first year of trading. Welcome packages across these operators are compared in our best online casino bonus rundown.
Payment Maturity: Where New Sites Usually Stumble
Payments are where the age gap shows most clearly. Deposits are easy — every modern platform can take an instant card or e-wallet payment. Withdrawals are where new operators reveal whether their back office was actually built for New Zealand customers or merely advertised to them. The question “how much do all blacks get paid” gets a full answer of its own.
Deposit coverage versus withdrawal coverage
It is common for a launch-week cashier to accept eight or ten deposit methods but support withdrawals through only three or four, because withdrawal rails require separate integrations and compliance arrangements. Before depositing, open the withdrawal page — not the deposit page — and confirm which methods can bring money out. If your preferred deposit method cannot pay you back, plan a second route in advance rather than discovering the gap at cashout time. Response times and escalation routes are measured in our free online pokies rundown.
Pending periods and first-withdrawal reviews
The market splits into three behaviours. Some operators release approved withdrawals within 0–12 hours. Many hold every payment for a pending window of 24–48 hours during which you can reverse the withdrawal — a feature that mostly benefits the operator. And most first-time withdrawals trigger a document review that adds 24–72 hours. Established operators have usually automated more of this; young ones run it manually, which is why the same withdrawal can take three hours or three days depending on when in the operator's life you request it. Readers prioritising speed can cross-check current windows on our instant withdrawal casino NZ page, which tracks the same behaviour across the market.
Currency handling and conversion costs
A cashier that displays NZD may still settle in another currency behind the scenes, adding 1–3% in conversion costs on every transaction. Confirm whether NZD is a true account currency or a display currency, and check who bears the conversion — you or the operator. For readers who want the full breakdown of local payment behaviour, our online casino NZ dollars guide covers deposit and withdrawal options method by method, including which fee structures are worth avoiding.
Withdrawals and Verification Timelines
Verification is not an obstacle invented to delay you; it is the mechanism that lets an operator release large sums with confidence. What varies is when it happens. On mature platforms, document checks usually run in parallel with your early sessions, so the first payout is already cleared to move. On young platforms, verification often starts only when you request your first withdrawal, which is why a site that paid your deposit instantly can still hold your payout for two or three days. The cost of play is broken down in online roulette.
The practical playbook is simple: complete verification voluntarily as soon as you register. Upload proof of identity and a recent proof of address before your first deposit, not after your first win. This costs you ten minutes and removes the single largest cause of slow payouts at any operator, old or new. Keep copies of everything you submit, and if a document is rejected, ask support in writing exactly which requirement it failed — vague rejections at young operators are usually process problems, not problems with your documents. The full cost of playing for real money is set out in the play online casino for real money page.
Pick by priority
Different priorities point at different sites — the top of a table is not automatically the right pick.
You want speed above everything
Fastest realistic payout: 77 at Jonny Jackpot.
You want the lowest cost of entry
Lowest deposit: 5 at Betninja.
You want the largest catalogue
Biggest library: 6000 games at Jonny Jackpot.
Support Maturity at Newly Launched Sites
Support quality at a launch-phase casino is a function of staffing budget, and staffing budgets are deepest in the first quarter. That produces a counter-intuitive pattern: live chat at a young operator is often faster and friendlier in week four than in week forty, when the launch team has been replaced by a leaner permanent operation. Judge support on the quality of specific answers — withdrawal timelines, verification requirements, bonus terms — rather than on greeting speed. For what is available before funding an account, see our $200 no deposit bonus 200 free spins real money NZ rundown.
Three capabilities separate mature support from a script: the ability to state your account's specific verification status, the ability to escalate a payment query to a payments team with a reference number, and the existence of an email route that produces written answers. If live chat is the only channel and every answer is a link to the FAQ, treat that as a maturity signal regardless of how quickly the first reply arrives. What happens when something goes wrong is covered in the online gambling NZ guide.
How Much to Risk on a Site Younger Than a Year
This is the question the whole page exists to answer, and the honest answer is a range, not a number. A rational exposure on a platform in its first year of trading is money whose loss would change nothing in your month: for most readers that is NZ$50 to NZ$200 in total, spread across the first several sessions rather than loaded in one deposit. The reasoning is straightforward — you are paying for information about how the operator behaves, and information does not need to be expensive. What a fixed deposit buys at each operator is compared in our NZ betting sites rundown.
Scale your exposure with the signals you collect rather than with your wins. A clean first withdrawal releases a slightly larger second deposit; a delayed or bumbled one closes the account. That progression protects you in both directions — against an operator that fails, and against your own instinct to increase stakes after a lucky session. Players who want lower entry points in general can also look at the $1 deposit casino NZ options covered elsewhere on this site, which exist precisely to make first-contact risk small.
Bankroll Rules for the First Sixty Days on an Unproven Site
The first two months on any unproven platform deserve their own rules, stricter than the ones you apply to operators you have used for years. Time-box the experiment as well as the money: sixty days is long enough for several full deposit–play–withdrawal cycles and short enough that a failing relationship does not drift on out of habit. What a real-money session actually costs is compared in the online pokies real money NZ page.
- Set a total two-month budget before the first deposit, in writing, and treat it as spent the moment it is deposited.
- Never let the balance on a young site exceed the amount you would be willing to lose to a frozen account — for most readers that ceiling sits between NZ$100 and NZ$300.
- Withdraw small amounts regularly instead of accumulating a large balance; the money is only demonstrably yours once it has cleared back to your own payment method.
- Keep records: deposit dates, withdrawal requests, support replies. If a dispute ever needs a regulator, a dated trail is what it will ask for.
- Stop the experiment the moment gambling stops being entertainment, and use the account's own limit tools — deposit caps, session reminders, cooling-off periods — which every operator on this page is expected to offer under responsible gambling obligations.
If free games are what you are actually after while you evaluate a young operator, demo modes and our free online pokies section let you learn a lobby without any deposit at all — the most risk-free evaluation method that exists, and the one we would suggest before any real-money trial on a site with no history.
Questions with numbers attached
What does it cost to start?
NZ$20 at Ruby Fortune, with None in operator fees. Withdrawals return 20–95 min once approved.
What are the limits?
NZ$5,000 a day and NZ$60,000 a month here, with a NZ$30 minimum on the way out.
Is verification required?
Yes, once — usually triggered around NZ$2,000 in cumulative withdrawals. It takes about 4 hours.
What is in the game library?
4800 titles at Ruby Fortune, including 3250 pokies and 95 live tables, from 22 studios.
How responsive is support?
24/7, first reply around 26 min, via email, whatsapp, telegram.
This is an editorial comparison, not an operator statement. Timings, limits and fees are indicative and should be checked before you commit money. 18+.
Who Should Actually Wait Six More Months
Newness is not for everyone, and saying so plainly is more useful than pretending every reader should chase launch bonuses. Waiting is the better option in four situations:
- You are moving a balance larger than a few hundred NZD, where payout reliability matters more than any bonus value.
- You have had problems with self-control around gambling, because an immature operator may have thinner limit tooling and less experienced staff for self-exclusion requests.
- You need predictable, fast withdrawals for cash-flow reasons — the pending-period lottery at young sites is a poor fit.
- You simply dislike administrative friction, since first-year operators generate more document requests and more support exchanges per dollar played.
For those readers, the established end of this page's list — SkyCity, JackpotCity, Spin Casino, Ruby Fortune, Jonny Jackpot, Royal Panda — offers a comparable experience with the uncertainty already paid down by time. The newer names will still be there in six months, and their bonuses will not have vanished. The same operators are compared from a different angle in the online blackjack NZ page.
Spotting the Difference: Genuine Launch Versus Quiet Rebrand
Not every "new" site is new. The most common pattern in 2026 is the rebrand: an existing platform changes its name, skin and welcome offer while keeping the licence, the company and the payment infrastructure. Rebrands can be perfectly sound — sometimes they fix a reputation problem, sometimes they create one — but they should be identified as rebrands rather than launches, because the trading history you can find under the old name is real evidence either way. For more context, see our online baccarat rundown.
Footprint clues in the footer and the terms
Compare the operating company, licence number and registered address in the footer against the domain age. A young domain under an old licence-holder points to a rebrand; an old domain under a young licence-holder points to a licence migration. Both are legitimate, but both mean the "launch date" shown on the site is marketing, not history.
Reading a rebrand's inherited record
If the previous identity had unresolved complaints, bonus disputes or slow-payout reports attached to it, assume the behaviour carried over — companies rarely change payment desks when they change logos. Conversely, a rebrand from a well-regarded operator inherits its reliability too. Either way, judge the platform on its full history rather than its launch-week face. The best new online pokies NZ coverage on this site flags rebrands explicitly wherever they are identified, because a launch date that conceals an inheritance is exactly the kind of detail that changes a decision.
Red Flags in a Launch-Week Casino
Some warning signs justify closing the tab immediately, whatever the bonus on the table:
- No verifiable licence number, or a licence that does not appear on the regulator's public register.
- Withdrawal terms absent, buried, or written only in generalities ("processed promptly") with no pending period stated.
- Support that cannot name the documents verification requires before you have deposited.
- Terms that grant the operator the right to confiscate balances for vague "abuse" definitions without a defined process.
- Bonus advertising on pages whose terms contradict the advertised offer — a small discrepancy here predicts larger ones later.
None of these flags proves an operator is dishonest; they prove it is unevaluated, which during a launch week amounts to the same thing for your money. The best new casinos keep all five items clean precisely because they intend to build a long-term customer base in New Zealand rather than harvest a launch quarter. What is actually in these lobbies is broken down in our online slots NZ rundown.
Best Online Pokies ranked by Licence
Ordered by Licence, best first. These are the working values used across this site, so the same operator shows the same numbers on every page here.
| # | Site | Licence | Games | Support | Verification |
|---|---|---|---|---|---|
| 1 | Ruby Fortune | Curaçao | 4800 | 24/7 | 4 hours |
| 2 | Royal Panda | Curaçao | 5400 | 24/7 | 24 hours |
| 3 | Spin Casino | Curaçao | 5800 | 08:00–00:00 | 1 hour |
| 4 | SpinGrande | Curaçao | 4800 | 24/7 | 2 hours |
| 5 | JackpotCity | Curaçao | 1600 | 24/7 | 2 days |
| 6 | SkyCity | Curaçao | 5200 | 08:00–00:00 | 12 hours |
| 7 | RocketPlay | Curaçao | 1600 | 24/7 | 2 hours |
| 8 | Betninja | Curaçao | 3200 | 24/7 | 4 hours |
| 9 | Jonny Jackpot | Curaçao | 6000 | 08:00–00:00 | 1 hour |
| 10 | Slotsdj | Curaçao | 5800 | 08:00–00:00 | 12 hours |
Ruby Fortune takes the top slot on most recent launch (Curaçao). At the other end of the table Slotsdj sits at Curaçao — the spread is the reason this page exists.
Values shown are indicative and compiled for comparison — treat them as a starting point and verify the current terms with the operator. 18+.
How This Roundup Is Put Together
Transparency about method is part of the value on a page about unproven operators, so here is exactly what this page is and is not. The operator list — Slotsdj, SpinGrande, Betninja, RocketPlay, RocketPlay's peers, and the established names already mentioned — reflects editorial selection from the New Zealand market as of 2026, chosen to span the age spectrum from launch-quarter sites to decade-old platforms. Where this text states a range — a pending period of 0–12 hours, wagering of 35x–60x — it describes typical market behaviour, published in operators' own terms, not a measurement performed by us on any named brand. Offers that need no deposit at all are compared in our no deposit bonus casino comparison.
Where we have no published figure for a specific operator, we say so by describing the behaviour in words rather than inventing a number for it. Rankings and comparisons on this page are editorial judgement, not derived from testing: we have not held accounts, timed payouts or run transcripts at these brands, and any page that claims otherwise about its own list should be read with that in mind. What we can do — and what this page does — is tell you which questions to ask and which answers to require before your own first deposit. How each site behaves on mobile is measured in the mobile casino NZ page.
For readers building a fuller picture, the best new zealand online casino coverage on this site applies the same editorial framework across the wider market, and our guide to the best new online casino nz sign-ups of 2026 tracks each launch as it happens.
Regulation and Age Rules in New Zealand
New Zealand's gambling framework has historically restricted domestic remote interactive gambling while leaving offshore play outside the main prohibitions, and the government has been developing a licensing regime for online casino operators that continues to evolve through 2026. The practical consequences for readers are worth stating plainly:
- The Department of Internal Affairs is the reference point for current rules, and its position can change — check it before relying on any summary, including this one.
- Operators serving New Zealand players from offshore are generally regulated by their own licence jurisdictions, such as Malta or comparable regulators, rather than by New Zealand authorities.
- Minimum age rules apply strictly: online casino play is restricted to adults, and legitimate operators verify age and identity before permitting deposits or withdrawals.
- Winnings from gambling are generally not taxable for ordinary players in New Zealand, though individual circumstances vary and specific questions belong with a tax professional.
Because the licensing framework is in transition, the regulatory status of any operator — including every name on this page — should be confirmed from the operator's current terms and the relevant register rather than assumed from an older article. Players comparing the wider market can also consult our directory of the best new zealand online casinos, which is updated as the framework develops. The same operators are compared on payout speed in the fastest payout online casino NZ page.
What the licensing framework changes for players
Once domestic licensing arrives, players gain a local regulator for complaints and a clearer route to recourse against licensed operators. Until then, the protection available to a New Zealand player is the operator's offshore licence plus the operator's own terms — which is precisely why licence verification, described earlier in this page, is the first check on any new site. A separate page, the king billy casino no deposit bonus guide, goes into this in detail.
Age and identity verification as the norm
Verification is a condition of play, not an inconvenience: every legitimate operator will request proof of identity and address, and refusing or dodging those checks risks the balance, not just the withdrawal. Treat a platform that delays verification requests as a platform creating an obligation it hopes you will forget about. The full shortlist these figures come from is on the best online pokies NZ home page.
Where to Go Next on This Site
This page deliberately stays narrow — age, risk and proof for newly launched platforms. The neighbouring pages carry the topics it only touches:
- Our directory of online slots NZ titles and studios, for readers choosing games rather than operators.
- The payout-speed hub, which tracks the same pending-period behaviour across the whole market rather than just launch-phase sites.
- The real-money guide, covering bankroll structure for players moving from demo play — the natural next step after the free games trial described above.
- The safety page, which expands licence verification and responsible gambling tooling into a full checklist.
Readers specifically weighing newer platforms against longer-standing ones will find the mirror image of this page in our coverage of the best online pokies real money NZ operators, where every entry has years of public history behind it. And if the market's newer names are the interest, our roundup of the best new casinos keeps the launch calendar current through 2026.
The Bottom Line for 2026
A young operator offers you a better price for accepting more uncertainty, and both halves of that trade are real. The launch-quarter sites on this page — Slotsdj, SpinGrande, Betninja, and RocketPlay among them — can genuinely out-offer SkyCity, JackpotCity, Spin Casino, Ruby Fortune, Jonny Jackpot and Royal Panda on headline value. What they cannot offer is the accumulated evidence that payouts clear on schedule, disputes resolve fairly and the company still exists in three years. Your job, as a player, is to price that gap honestly: verify the licence, test support, keep early deposits small, withdraw early and often, and scale exposure only as the operator earns it. Newness is a discount, not a defect — but only for the player who does the checks.
Finally, keep the entertainment framing that makes all of this work: set limits before you play, never stake money needed elsewhere, and if gambling stops feeling like a choice, New Zealand's Gambling Helpline offers free, confidential support 24 hours a day on 0800 654 655 or by texting 8006.










